StayOnline provides all guests of Hotels serviced by StayOnline "guest access" to a dedicated internal mail relay server.   In most cases, guests do not need to change their settings to send email. 

In the event that you have problems sending email, you may disable SMTP-Authentication in your mail client settings. If you still have problems sending email, you can change your SMTP (outbound) server to guestmail.stayonline.net. 

IMPORTANT! To better assist you, please let us know which property you are staying at (include name of hotel, city and state)

Note: Please be sure to check your spam or junk mail folder settings to ensure you receive our automated responses.