Premium Conference Services

Designed for the large, full service conference facility.

Conference Packages Services

§         Single and Dual Internet Connection

§         LodgeNet Web Cafés

§         LodgeNet Web Meetings

§         Credit Card Meeting

§         LodgeNet Custom Meeting

Conference Services

§         All conference services provided by dedicated on-site LodgeNet Conference Service Manager (CSM).

Account Services

• Proactive sales interaction from LodgeNetConference Service Manager with Hotel’s sales staff and group contacts.
• Educate the hotel sales team on capabilities, features, and benefits of the LodgeNet system.
• On-site CSM provides training and educational materials developed to aid the Hotel staff in the initial introduction of LodgeNet Conference Services. 
• LodgeNet participation in pre-conference events to assure communications and expectations are clearly defined and understood between the Hotel staff, the client, and LodgeNet.
• Function as an extension of the Hotel’s sales and technical services. LodgeNet Specialist(s) will contact the client directly in advance to evaluate requirements for the planned event upon request. 
• Active network monitoring of all aspects of Conference events remotely from the LodgeNet Network Operations Center.
• LodgeNet Conference Service Manager available on-site to address all aspects of network/communications services offered by LodgeNet to the customer.
• Direct assistance with incoming group’s technology requirements and equipment needs, whether in the Conference area or guest rooms.  
• LodgeNet will provide assistance setting retail pricing to the customer (SRP) and generate work orders for all conference event fees posted to folios and master accounts.  Retail pricing will be determined through local market analysis and historical pricing to maintain competitiveness.
• All rental equipment will be made available on a per-event basis with 48-hour prior notice.
• LodgeNet guarantees that all high-speed Internet conference solutions work as agreed upon with a full “money back” guarantee for services rendered.